Inter Library Loans Notes for the Responder Library

Responder Libraries can:

• Refuse to lend any item.
• Impose conditions of use.
• Determine the replacement cost of lost or damaged items.

When replying to requests:

• Ensure action taken is clear.
• Unnecessary headers, disclaimers etc. should be removed from emails before forwarding.
• Take care to Forward or Reply to the appropriate email address.
• If an item is on loan do not reserve unless requested to do so. (Some institutions apply to a series of single locations – do not assume you are the only location, even if the request does not include a rota.)
• Requester libraries may expect a response, or their request to be forwarded to the next location within 3 working days.

When supplying Items:

• Ensure due date and request number are clearly visible.
• Include a returns address label.
• It should be assumed by the responder library that all relevant copyright documentation has already been obtained.
• The responder library may choose the method of transport used for the supply of an item.
• The requester library is responsible for an item upon its receipt from a responder library until it has been received back by the responder library on its return.