FIL Committee Member Biographies

Who the FIL Committee actually are.. 

Sandra DeRoy (Chair)

Principal Library Assistant – Interlibrary Loans University of Essex

Having completed my degree as a mature student at Essex University I initially decided that I wanted to be a primary school teacher and completed a PGCE in 1999. However two and a bit years of teaching made me realise that this was not my true career path. I had previously worked at the main circulation desk at the library at The University of Essex and was extremely relieved when a vacancy occurred again in 2002. I returned to the library and it was like ‘coming home’. After about a year of working at the circulation desk, an opportunity arose for me to transfer into the interlibrary loan department. My then boss was on maternity leave so I was thrown into the deep end so to speak, but absolutely loved what I was doing. I made it my mission to learn as much as I could.   My efforts were rewarded when my boss came back from maternity leave, but only stayed part time for a few months. I was then given the opportunity to apply for her position and learn the management ropes on the job. I’ve been heading the interlibrary loan department (a total compliment of three people) for about 8 years, as well as being the deputy for the Assistant Librarian for User Services on the main circulation desk.

My favourite part of my work is finding obscure items for the readers – it’s like playing detective. Outside of work I sing in a small female harmony group (small in number not size of people) and we have four cats which take up a lot of time and attention.

Kate Ebdon (BL Observer)

Customer Services Liaison Team Manager – British Library

Liaison Team Manager Kate Ebdon began her British Library career in 1980. She spent the first few years ‘learning the trade’ and building up an extensive knowledge of all areas, products and services before moving on to the more demanding roles of Visits Organiser and Events Manager. It was whilst she was in these roles that she discovered her love of customer contact and of the challenges faced in designing, marketing and presenting a portfolio of national and international events.

Kate then trained as a Liaison Team Specialist, addressing the needs and expectations of all who access the British Library. This is something Kate can have a greater influence on since moving into her current role. She now manages the Customer Services Liaison Team – the single point of contact for enquiries – and looks forward to enhancing a strategy focused on putting customers at the centre of business decisions.

Kate’s role on the FIL Executive Committee is as BL Observer and as such she is able to provide a valuable link between the inter-lending community and the British Library.

In her spare time, (as much as she has with a young daughter), Kate enjoys badminton and squash, is currently training for a 10k run and has recently discovered the ‘delights’ of Zumba!

Natalie Guest 

Document Delivery Co-ordinator & Multimedia Manager – University of Reading

I’m very much at the beginning of my career in librarianship and am still amazed I get to do a job which I find so interesting!  I coordinate the inter library loans service at University of Reading Library and have been doing this role since 2008.  Alongside inter library loans I have my finger in a few other pies, I liaise with two schools in the faculty of science and I manage off air recordings and multimedia concerns generally.

Originally from Sheffield, I realised I wanted to help people use libraries at Nottingham Trent University, where I was consantly learning new stuff about how the library resources and services worked and was so intrigued I insisted on passing gems of advice onto friends from my degree course.  After a graduate trainee year at the Zoology library, Oxford University, I completed my MA in Librarianship at Sheffield University and graduated in 2005.  Still relatively fresh faced and enthusiastic I started at University of Reading straight from my MA as a trainee Liaison Librarian where I learned lots before moving into the inter library loans role I do now.  I chartered in 2008 and seriously consider re-validating about once every 6 months, but am yet to attempt it.

Professionally I’m interested in new technologies and how libraries can use them to open up their resources and information literacy, especially how library users perceive their own information behaviour. I like tea and tap dancing (not at the same time…)  I’m trying to cultivate a vintage clothing habit, but am still very much a beginner.